Technology Support Specialist (1 Year Contract)
By JOEY Restaurant Group At Vancouver, British Columbia, Canada
Ensure timely recording, tracking, escalation and resolution of end-user technical problems and requirements received via telephone, e-mail, or support ticket
Previous restaurant/hospitality experience a major asset
Solid problem solving and troubleshooting skills coupled with a desire to learn
Excellent written and verbal communications skills
Experience with Micros RES or Simphony POS platforms an asset
Knowledge of Apple OS X and iOS devices an asset

Are you looking for an exciting opportunity to use your technical expertise to make a difference? We are looking for a Technology Specialist to join our team and help us develop innovative solutions to complex problems. You will be responsible for researching and developing cutting-edge technologies, as well as providing technical support and guidance to our team. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!

A Technology Specialist is a professional who is responsible for providing technical support and expertise in the areas of hardware, software, and networking. They are responsible for troubleshooting, installing, configuring, and maintaining computer systems and networks.

What is Technology Specialist 1 Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Technology Specialist 1 Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE)
• Previous experience in a technical support role

What is Technology Specialist 1 Knowledge?

• Knowledge of operating systems such as Windows, Linux, and Mac OS
• Knowledge of computer hardware components and peripherals
• Knowledge of networking protocols and technologies
• Knowledge of security protocols and best practices

What is Technology Specialist 1 Experience?

• Previous experience in a technical support role
• Experience troubleshooting and resolving technical issues
• Experience working with customers to identify and resolve technical issues

What is Technology Specialist 1 Responsibilities?

• Install, configure, and maintain