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Technical Services Coordinator Jobs in Alberta

Technical Coordinator Jobs
By Aplin At Nisku, Alberta, Canada
Strong organizational and time management skills
Data analysis and reporting to support management decision making.
Working knowledge (experience preferred) of machining and hydraulics.
Drafting/modeling experience (competent in Solid Edge or equivalent drafting software)
Demonstrated ability to absorb new knowledge and incorporate it into work execution.
Demonstrated skills using measuring (to 0.0005” and surface finish equipment)

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Services Coordinator to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to ensure customer satisfaction. If you have a passion for technology and customer service, this could be the perfect job for you!

Overview A Technical Services Coordinator is responsible for providing technical support to customers and internal staff. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping to maintain the technical infrastructure of the organization. Detailed Job Description The Technical Services Coordinator is responsible for providing technical support to customers and internal staff. This includes troubleshooting and resolving technical issues, providing technical advice, and helping to maintain the technical infrastructure of the organization. The Technical Services Coordinator is expected to be knowledgeable in a variety of technical areas, including hardware, software, networking, and system administration. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Excellent communication skills
• Knowledge of hardware, software, networking, and system administration
• Ability to work independently and as part of a team
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice
• Ability to maintain the technical infrastructure of the organization
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of hardware, software, networking, and system administration
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice
• Ability to maintain the technical infrastructure of the organization
Job Knowledge
• Knowledge of hardware, software, networking, and system administration
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of technical support processes and procedures
Job Experience
• At least two years of experience in a technical support role
• Experience troubleshooting and resolving technical issues
• Experience providing technical advice
• Experience maintaining the technical infrastructure of the organization
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice
• Maintain the technical infrastructure of the organization
• Respond to customer inquiries and requests
• Monitor system performance and identify potential issues
• Develop and implement technical support processes and procedures
• Train and mentor junior technical support staff