Administrative Support – Must Speak Ukrainian
By Aplin At Edmonton, Alberta, Canada
Proficient in high-volume data entry
2+ years of experience in an Administrative position
Must be an advanced user of MS Excel
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Support Engineer (Vietnamese Speaking)
By Talent At Mulgrave, Nova Scotia, Canada
Endeavour to respond to all customer requests in a timely manner while improving customer experience
Coach and assist Level 1 agents to help them in their regular cases and manage their workload
Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)
Sound problem-solving abilities Strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented)
Provide telephone and email-based pre-sales and post-sales technical support (Level 1 or 2) for software products
Investigate issues reported by customers and communicate with internal product development teams to resolve product issues.