Retention And Utilization Coordinator Jobs

Work closely with the Sr. Manager, Retention to derive actionable insights from post-campaign analysis and optimize future strategies.

Serve as the lead between the Retention Marketing team and data teams, translating business requests into data requirements

Manage execution for email and SMS marketing programs, including end-to-end execution, from briefing to segmentation, A/B testing, personalization, deployment, and reporting.

1-2 years of work experience, experience with email & SMS marketing, and CRM operations is a bonus.

Ability to effectively manage multiple assignments across teams in a fast-paced, environment.

Previous experience with ESPs and Shopify is another bonus.

You have experience with A/B test design and product-led-growth principles

Define and deliver a compelling roadmap for driving revenue growth

Maximize clarity by bringing a data-driven mindset to setting goals and milestones

Partner with engineering and cross functional teams to execute on roadmaps

Mentor new PMs and share best practices with the product team

Be a close partner to our Sales and GTM teams on connecting with customers to understand their priorities, pains, and perspectives