Assistant Retail Manager - Bow Valley College Bookstore
By Follett At Calgary, Alberta, Canada
Keyholder with opening and closing responsibilities.
1 - 3 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
Supervises the work activities of sales team members FT/PT and Temporary including:
Schedules team members' work hours
Trains new team members FT/PT and seasonal team members hired for peak seasons
Ensures Sales Team members follow company and store policies, procedures, and standards

Are you looking for a challenging and rewarding career in retail? We are looking for an experienced Retail Assistant Manager to join our team! You will be responsible for managing our store, providing excellent customer service, and ensuring that our sales goals are met. If you have a passion for retail and are looking for an opportunity to grow and develop your career, this is the job for you!

Overview:

A Retail Assistant Manager is responsible for assisting the Store Manager in overseeing the daily operations of a retail store. They are responsible for managing staff, ensuring customer satisfaction, and maximizing sales and profits.

Detailed Job Description:

The Retail Assistant Manager is responsible for providing support to the Store Manager in all areas of store operations. This includes supervising staff, managing inventory, ensuring customer satisfaction, and maintaining store standards. The Retail Assistant Manager is also responsible for training and developing staff, monitoring sales performance, and ensuring compliance with company policies and procedures.

What is Retail Assistant Manager Job Skills Required?

• Excellent customer service skills
• Strong leadership and management skills
• Ability to motivate and inspire staff
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of retail operations and procedures
• Knowledge of store policies and procedures
• Ability to work in a fast-paced environment

What is Retail Assistant Manager Job Qualifications?

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work flexible hours
• Ability to lift up to 50 pounds

What is Retail Assistant Manager Job Knowledge?

• Knowledge of retail operations and procedures
• Knowledge of store policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of inventory management systems
• Knowledge of sales and marketing principles

What is Retail Assistant Manager Job Experience?

• Previous retail experience preferred
• Previous supervisory experience preferred

What is Retail Assistant Manager Job Responsibilities?

• Supervise and motivate staff to ensure customer satisfaction
• Monitor sales performance and ensure compliance with company policies and procedures
• Manage inventory and ensure accurate stock levels
• Train and develop staff to ensure they are meeting company standards
• Ensure store standards are maintained and all safety regulations are followed
• Handle customer complaints and inquiries in a professional manner
• Monitor store operations and ensure efficiency and accuracy