Response Manager Jobs
By Tucows At Canada
Strong knowledge of IT Service Management Practices.
Oversee and maintain the incident management process.
2 to 4 years of demonstrated ability working in IT service management, or a similar role.
Experience working with IT monitoring systems and software such as Grafana, Zabbix, etc.
Excellent written communication skills, able to distill complex technology scenarios into clear and easy-to-understand decisions, actions and consequences.
Technical knowledge of supporting systems built in Linux/Unix operating systems, Cloud (public and private) environments and technologies.