Pen Rider Jobs

Partner with product managers, engineers, marketers, designers, and operators to translate data insights into decisions and action

Establish metrics that measure the health of our products, as well as rider and driver experience

1-2 years of industry or project experience in solving data science or analytics problems

Experience in programming, especially with data science and visualization libraries in Python or R is helpful

Experience in statistical analysis (experience in online experimentation preferred)

Strong oral and written communication skills, and ability to collaborate with and influence cross-functional partners

Experience: 1 year retail or sales specific management experience

Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries.

Implement the Store Manager’s Operations vision for the store and cascade to team members.

Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.

Collaborate with team members to ensure an optimal guest experience that values guests’ time and supports store operations.

Leadership role indirectly responsible for subset of store employees as delegated by Store Manager

Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.

1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Education: High school diploma/GED/equivalent, or above

Learner Mindset: Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop

Attend, support, and/or host local and regional Community events.

Execute the product seeding strategy through community partners and Ambassadors.

Effective relationship building and management skills with a wide range of clients

Reviewing features implemented by engineering and providing guidance to ensure pixel-perfect experiences

Skillfully explaining your work, process, and decisions to cross-functional stakeholders and encouraging feedback to help you produce your best work

Minimum 3 years of experience working on front facing apps on IOS and Andriod

Ability to work with and manage cross-functional teams

Hybrid: In-office and work from home schedule