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Payment Services Administrator Jobs

Payment Specialist – Life & Disability Services
By Alberta Blue Cross At Canada
Maintain high level of accuracy in calculation and management of benefit payments.
Track and manage overpayment of benefits including:
Prioritize and maintain workload to meet turnaround standards and ensure a positive customer experience.
Manage sensitive, and confidential customer information, maintaining confidentiality of this information.
Manage communication with claimant with respect to overpayment settlements, escalating issues as appropriate.
Act as a designated contact between Alberta Blue Cross® and Service Canada for Canada Pension Plan Disability Benefits.
Manager, Payment Operations Jobs
By Neo Financial At Calgary, Alberta, Canada
You possess a minimum 3 - 5 years of experience building a Payment Operations, Cash Management or Treasury function
You are highly organized, and have effective planning and time management skills.
You’re a strong problem solver with risk management skills.
Incident management and impact assessments (i.e. operational losses and process errors) including investigation, mitigation, recovery and reporting/escalation
You act as an escalation point for the Customer Experience team to investigate customer issues related to payments
You understand the impact of payment processes on the experience of Neo’s customers.

Are you looking for an exciting opportunity to join a fast-growing Payment Services team? We are looking for a Payment Services Administrator to join our team and help us provide our customers with the best possible payment services. You will be responsible for managing customer accounts, processing payments, and providing customer service. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview:

A Payment Services Administrator is responsible for managing and overseeing the payment services of an organization. This includes processing payments, reconciling accounts, and ensuring compliance with payment regulations. They must have excellent organizational and communication skills, as well as a strong understanding of payment processing systems and procedures.

How To Become an Payment Services Administrator:

To become a Payment Services Administrator, you will need to have a bachelor’s degree in finance, accounting, or a related field. You may also need to have experience in a related field such as banking or financial services. Additionally, you may need to obtain certifications in payment processing systems and procedures.

Payment Services Administrator Skills:

• Knowledge of payment processing systems and procedures
• Excellent organizational and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Strong attention to detail
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Suite

What is Payment Services Administrator Knowledge?

• Knowledge of payment processing systems and procedures
• Knowledge of financial regulations and compliance
• Knowledge of accounting principles and practices
• Knowledge of banking and financial services
• Knowledge of customer service principles and practices

What is Payment Services Administrator Responsibilities?

• Process payments and reconcile accounts
• Ensure compliance with payment regulations
• Monitor payment processing systems and procedures
• Troubleshoot and resolve payment processing issues
• Prepare reports and analyze data
• Maintain accurate records and documentation
• Provide customer service and support

What is Payment Services Administrator Experience?

• Previous experience in a related field such as banking or financial services
• Experience with payment processing systems and procedures
• Experience with customer service and support

What is Payment Services Administrator Qualifications?

• Bachelor’s degree in finance, accounting, or a related field
• Certifications in payment processing systems and procedures
• Proficiency with Microsoft Office Suite

Payment Services Administrator Education:

• Bachelor’s degree in finance, accounting, or a related field
• Certifications in payment processing systems and procedures
What tools help Payment Services Administrator work better?
• Payment processing software
• Accounting software
• Customer relationship management (CRM) software
• Data analysis tools
• Project management software
Good tips to help Payment Services Administrator do more effectively?
• Stay up to date on payment processing regulations and compliance
• Develop strong organizational and communication skills
• Utilize data analysis tools to identify trends and improve processes
• Develop strong customer service skills
• Maintain accurate records and documentation
Common Payment Services Administrator interview questions?
• What experience do you have with payment processing systems and procedures?
• How would you handle a customer complaint regarding a payment issue?
• What steps do you take to ensure compliance with payment regulations?
• How do you prioritize tasks and manage multiple projects?
• How do you stay up to date on payment processing regulations and compliance?