Customer Service Agent 3 -Downsview - Part Time - Perm - Bilingual (French And English)
By Serco At Toronto, Ontario, Canada
Reviews information, determines test(s) requirements, and conducts/processes transactions and exams inside the DriveTest Centre.
Creates a calm, professional, and supportive environment that enables applicants to perform to the best of their abilities.
Captures applicant photos, administers vision tests to ensure minimum requirements are met, and provides referrals to vision specialists.
Conducts and processes knowledge tests, dispatches road test appointments, provides results, issues temporary driver’s licences, and processes licensing changes.
1-4 years of customer service experience in a service environment is preferred to include, but not required:
Intermediate-level computer skills in Microsoft Office are required.