Houseperson Jobs
By Crescent Hotels & Resorts At Saint John, New Brunswick, Canada
Must have strong organizations skills and be able to prioritize job duties.
Excellent Health and Dental benefits
Strong interpersonal and communication skills.
Previous cleaning experience is a definite asset.
Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
Empty room attendant carts of soiled linen and trash.

Are you looking for a unique opportunity to make a difference in the hospitality industry? We are looking for an Overnight Houseperson to join our team and help provide exceptional service to our guests. You will be responsible for ensuring the cleanliness and orderliness of our hotel and its facilities. If you are a hardworking, detail-oriented individual with a passion for hospitality, this could be the perfect job for you!

An Overnight Houseperson is responsible for providing a clean and safe environment for guests and staff. They are responsible for cleaning guest rooms, public areas, and back-of-house areas. They may also be responsible for stocking supplies, laundry, and other duties as assigned. To become an Overnight Houseperson, you will need to have a high school diploma or equivalent. You should also have experience in cleaning and customer service.

Skills required for an Overnight Houseperson include:

• Attention to detail
• Ability to work independently
• Ability to follow instructions
• Ability to work in a fast-paced environment
• Ability to lift and carry heavy objects
• Knowledge of cleaning products and techniques
• Knowledge of safety and security procedures
• Knowledge of customer service principles
• Ability to work flexible hours
• Ability to work with a team

Knowledge required for an Overnight Houseperson includes:

• Knowledge of cleaning products and techniques
• Knowledge of safety and security procedures
• Knowledge of customer service principles
• Knowledge of hotel policies and procedures
• Knowledge of local laws and regulations

Responsibilities of an Overnight Houseperson include:

• Cleaning guest rooms, public areas, and back-of-house areas
• Stocking supplies
• Laundry
• Other duties as assigned
Experience in a similar role is preferred for an Overnight Houseperson.

Qualifications for an Overnight Houseperson include:

• High school diploma or equivalent
• Experience in cleaning and customer service
• Ability to work independently
• Ability to follow instructions
• Ability to work in a fast-paced environment
• Ability to lift and carry heavy objects
• Knowledge of cleaning products and techniques
• Knowledge of safety and security procedures
• Knowledge of customer service principles
• Ability to work flexible hours
• Ability to work with a team

Education for an Overnight Houseperson includes:

• High school diploma or equivalent
• Training in cleaning products and techniques
• Training in safety and security procedures
• Training in customer service principles

Tools that help an Overnight Houseperson work better include:

• Cleaning supplies
• Vacuum cleaner
• Mop and bucket
• Cleaning cart
• Laundry cart
• Safety equipment
• Computer

Good tips to help an Overnight Houseperson do more effectively include:

• Prioritize tasks and complete the most important ones first.
• Follow safety protocols and use the proper cleaning supplies.
• Take breaks when needed to stay energized and focused.
• Communicate with staff and guests to ensure their satisfaction.
• Stay organized and keep track of supplies.

Common Overnight Houseperson interview questions include:

• What experience do you have in cleaning and customer service?
• What safety protocols do you follow when cleaning?
• How do you handle difficult guests?
• What do you do to ensure a clean and safe environment?
• How do you prioritize tasks?
• What do you do to stay organized?