Operations Manager St Catharines Jobs in Ontario

Excellent customer service, communication (verbal and written) and time management skills

High school education or equivalent work experience

Dedicated training and on-the-job resources to enhance your development

Merchandise discount for yourself and eligible family members at all TJX Canada stores

Associate and Family Assistance Program to support healthy living

Demonstrating a high degree of customer service while processing all refunds, exchanges and purchases in accordance with company guidelines

Experience a Day with KPMG in Canada” program

You have a strong academic record

You build collaborative relationships Establishes strong relationships internally and externally and builds wide and productive networks

You take opportunities to learn and adapt Uses insights and self-reflection to build capability and embrace new challenges

You drive quality Delivers high-quality results and exceptional service that provide value

You foster innovation Embraces a culture of innovation and experimentation to create value

Conflict Management - Foresees potential conflict and takes preventative steps. Handles conflict when it arises; assisting with resolution or determining solutions.

Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better.

Able to step into all roles to help the team manage the day

Effective leadership skills, with a strong focus on mentoring and motivation of employees

Accountability - Takes ownership of personal workload, as well as the workload of employees under his/her direction.

Handle customer complaints and comments in a professional and mindful manner, utilizing all medical staff as necessary.