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National Customer Service Manager Jobs in Quebec

Customer Service Manager Jobs
By Jagger At Canada
Experience working independently and within a small team, preferably remotely
You have worked with product management-focused tech and understand the voice and challenges of our users.
Serve as our customers’ go-to person by building relationships with key stakeholders and users within our Business tier
Own customer retention by reducing churn, increasing customer adoption, and improving customer satisfaction
Proactively monitor the health of your accounts and engage proactively to ensure optimal engagement
Identify growth opportunities within accounts to increase ARR
National Service Director Jobs
By Manulift At Varennes, Quebec, Canada
Minimum of 10 years of management experience, including 5 to 7 years in an executive position (+100 employees).
Support the technical team in the effective management of problematic cases with customers and suppliers by minimizing settlement times.
MBA, additional training in project management (PMI) or continuous improvement is an asset.
Structured and cartesian with a creative sense and good stress management.
Develop a performance evaluation process for Technicians, Foremen, and Service Managers in collaboration with the VP of Operations.
Structure and implement a production planning strategy by optimizing repair times, workshop/road maintenance, and the priority chart.
Manager, Customer Service Jobs
By National Bank of Canada At Québec, Quebec, Canada
Experience in personnel management and coaching
Experience in business development and customer service
Health and wellness program, including many options
Employee and Family Assistance Program
Ready to live your ambitions?
Manager, Customer Service Jobs
By National Bank of Canada At Canada
Experience in personnel management and coaching
Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey.
Build loyalty by maintaining close relationship with clients and offering them quality service
Experience in business development and customer service
Knowledge of financial products and services
Please note that the incumbent will be assigned to the branch in Lasalle.
Manager, Customer Service Jobs
By National Bank of Canada At Val-d’Or, Quebec, Canada
Experience in personnel management and coaching
Experience in business development and customer service
Knowledge of financial products and services, an asset
Health and wellness program, including many options
Employee and Family Assistance Program
Ready to live your ambitions?