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Merchant Operations Specialist Jobs

Program Manager, Merchant Strategy & Operations
By Shopify At Canada
Some commercial or account management experience (nice to have)
Hold internal teams accountable for merchant requirements (product questions, technical questions, solutions, workaround, etc.).
Support all areas of the business as needed to benefit the program.
Experience executing and operationalizing highly dependent strategic initiatives, creating order out of chaos
An outgoing personality with strong interpersonal skills - you can interact with diverse technical and non-technical groups
Effective communicator with strong listening and discovery skills
Senior Payments Operations Analyst, Merchant Acquiring Sponsorship
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Strong attention to detail and time management skills
Manage engagement with bank stakeholders and effectively communicate product release contents and expected product capabilities/customer journey
Manage production incidents to ensure closure within SLA, including creation of Incident Reports
Support Digital Operations as needed with a goal to evolve and manage contingencies
Manage relationships with external partners as well as payment networks
Review and help shape service & licensing agreements with external vendors, program managers & payments networks
Specialist Ii, Merchant Support, Canada
By Payroc At Oakville, Ontario, Canada
Learn and maintain in-depth knowledge of Payroc Products and various Systems used by the team
4+ years of experience in customer service and/or business operations resolving technical and non-technical client queries
Experience in the Payments industry is highly preferred
Post-secondary education in Accounting/Business; Bachelor’s degree preferred
Excellent written and verbal communication skills in English and French required
Detail-oriented, resourceful and have good analytical and problem-solving skills
Merchant Operations Consultant (Grocery)
By Snaplii At Ontario, Canada
5+ years of experience in merchant operations, account management, or a related field, with specific experience in the grocery industry.
Knowledge of industry trends and best practices within the grocery industry
Bachelor's degree in business, marketing, or a related field.
A good communicator, collaborator and team member who looks to fill in gaps and make a difference
Good track record with setting up processes and improving productivity.
Highly motivated problem solver is able to identify issues and provide solutions in a fast-paced startup environment
Merchant Operations Specialist Jobs
By Snaplii At Mississauga, Ontario, Canada
Background with JIRA, Atlassian, or other project management systems
Work closely with the Business Development Team to integrate new merchants onto the Snaplii Platform
Act as the first touchpoint for all Merchants onboarded to Snaplii
Support ongoing merchant needs and inquiries
Analyze store performance to detect issues, investigate store checkout and gaps in tracking
Implement new initiatives to enhance the tracking reliability of merchants.