Customer Service Department Manager
By Kent Building Supplies At Mount Pearl, Newfoundland and Labrador, Canada
Manage associate performance through feedback and identifying training opportunities
Ability manage changing priorities in a fast-paced environment
Experience in retail sales and supervision is preferred
A knowledge of department products is an asset
Typical career steps are to manage larger departments prior to becoming an assistant store manager
Process customer transactions through cash registers 

Are you looking for an exciting opportunity to lead a customer service team? We are looking for an experienced Manager Customer Service to join our team and help us provide exceptional customer service to our clients. If you have the skills and experience to lead a team and provide outstanding customer service, this is the job for you!

What is Manager Customer Service Job Skills Required?

• Excellent customer service skills
• Ability to manage customer service staff
• Ability to resolve customer complaints
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to use customer service software
• Knowledge of relevant computer applications

What is Manager Customer Service Job Qualifications?

• Bachelor’s degree in business, management, or related field
• At least 5 years of customer service experience
• Previous experience in a managerial role
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to use customer service software
• Knowledge of relevant computer applications

What is Manager Customer Service Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service regulations

What is Manager Customer Service Job Experience?

• At least 5 years of customer service experience
• Previous experience in a managerial role
• Experience in customer service software