Key Holder West Edmonton Mall Jobs in Ontario

1 year minimum of experience in retail management

Manage and monitor Loss Prevention.

Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.

Manage and communicate merchandise opportunities to the store manager.

Assist with all other duties as required by the store manager.

You have strong communication skills and the ability to foster a customer-focused selling culture.

Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience

Provides insights related to the customer and employee experience and communicates feedback to Store Manager

Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Experience being a team player

Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued

Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals

Preferably an existing sales associate that aspires to a management role

Provide individual and team performance feedback and recommendations to managers

Lead and model selling and customer experience standards

Display knowledge of product, company policies and store strategies

Set the direction and goals for the day/shift when associates arrive for work

Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information

At Least One Year of Customer Service Experience

Store Presentation and Sales Floor Supervision

Paid Volunteer Day per Year, allowing you to give back to your community

Medical, Dental and Vision Healthcare Coverage

Registered Retirement Savings Plan with Company Match

Opportunities for Career Advancement, we believe in promoting from within

Supportive management team and good work/life balance

Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.

Experience as a team leader or sales trainer

Strong selling and customer service skills

Act as a stylist to build a personalized wardrobe to the customer.

Monitor sales targets frequently and take the required actions to influence the store’s results.

Proven retail experience preferably within cosmetics

While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable

Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable

Previous experience with retail point-of-sale software

The ability to provide inspirational, authentic and personalized customer service

Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Proven retail experience preferably within cosmetics

While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable

Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable

Previous experience with retail point-of-sale software

The ability to provide inspirational, authentic and personalized customer service

Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Observes and coaches team members’ behaviors to maintain high standards of customer service and product knowledge.

Identifies team members’ issues and communicates them to the Store Manager.

Assists Store Manager in providing a store environment which consistently maintains Laura Canada’s visual presentation, merchandising and housekeeping standards.

Assists Store Manager in ensuring proper execution of all Marketing directives with a high sense of urgency.

Acts as a back-up to the Store Manager.

Provides feedback to the Store Manager on quality issues, missed opportunities and inventory mix.