Full Time Customer Service Coordinator Jobs in Saskatchewan

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Dedicated training and on-the-job resources to enhance your development

Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers

High School education or equivalent experience

Benefits that take effect your first day

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred

Excellent problem solving and communication skills including verbal, written and active listening

Dedicated training and on-the-job resources to enhance your development

Utilize systems and technology to complete account management tasks

Recognize sales opportunity and apply sales skills to upgrade

Appropriately escalate customer dissatisfaction with managerial team

Excellent organizational, written, and oral communication skills

Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Ability to multi-task, stay focused and self manage

Monitor customer interactions and provide feedback to employees to improve customer experience.

Collaborate with other departments to ensure a seamless customer experience across all channels.

Manage customer complaints and provide solutions to ensure customer retention.

2+ years of experience in customer service or related field.

Excellent communication and interpersonal skills.

Strong analytical and problem-solving skills.