Business Solutions Expert Jobs
By Scotiabank At Toronto, Ontario, Canada
Must have excellent communication and presentation skills, and able to manage stakeholder relations and work with cross -departmental teams effectively
Have relevant IT and industry work experience in Capital Markets
Have previous experience managing or coaching business analysts
Experience with systems design and specification for large scale applications
Experience in data analytics – experience using Python, SQL, and Elasticsearch
We provide you with the tools and technology needed to create beautiful customer experiences.
Solutions Subject Matter Expert
By Xerox At Saint John, New Brunswick, Canada
Maintain and improve personal technical skills & systems/process knowledge
Provide support to DSEs so they will correctly identify, manage, resolve or escalate critical problems through the correct channels.
Partner with Manager to identify best practices to improve business results
Post-secondary or equivalent work experience
Proven experience in training/coaching/mentoring technical & customer support agents
Analytical with Coaching, Negotiation, Planning and Organizational skills
Remote Solutions Subject Matter Expert
By Xerox At Saint John, New Brunswick, Canada
Maintain and improve personal technical skills & systems/process knowledge
Provide support to DSEs so they will correctly identify, manage, resolve or escalate critical problems through the correct channels.
Partner with Manager to identify best practices to improve business results
Post-secondary or equivalent work experience
Proven experience in training/coaching/mentoring technical & customer support agents
Analytical with Coaching, Negotiation, Planning and Organizational skills