Register
Recruit Create CV

Entry Level Customer Account Representative Jobs in Nova Scotia

Entry-Level Customer Service Representative (Remote))
By Met Tek Co At Windsor, Ontario, Canada
Manage and resolve customer complaints and escalations in a timely and professional manner.
Stay up-to-date with product knowledge to effectively assist customers with inquiries and provide accurate information.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Basic knowledge of computer systems and navigation.
Previous customer service experience is a plus, but not required.

Are you looking for an exciting opportunity to jumpstart your career in customer service? We are looking for an Entry Level Customer Account Representative to join our team and help us provide exceptional customer service to our clients. If you have a passion for customer service and are eager to learn, this is the perfect job for you!

Overview Entry Level Customer Account Representative is responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. They may also be responsible for managing customer accounts, processing payments, and providing customer support. Detailed Job Description Entry Level Customer Account Representatives are responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. They may also be responsible for managing customer accounts, processing payments, and providing customer support. They must be able to communicate effectively with customers, both verbally and in writing. They must be able to work independently and as part of a team. Job Skill Requirements
• Excellent customer service skills
• Strong communication skills
• Ability to multitask
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Knowledge of accounting principles
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a fast-paced environment
• Ability to work flexible hours
• Ability to work under pressure
• Ability to handle difficult customer situations
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Knowledge of accounting principles
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in an accounting role
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Manage customer accounts and process payments
• Provide customer service support
• Maintain customer records and update customer information
• Monitor customer accounts for any changes or discrepancies
• Follow up with customers to ensure satisfaction
• Assist with other customer service related tasks as needed