Customer Care Representative Jobs
By Equitable Life of Canada At Waterloo, Ontario, Canada
Previous experience in an insurance company, group benefits role, or a related medical field is preferred
Superior interpersonal skills to manage relationships with internal and external clients
Previous experience in a phone-based customer service role is required
Excellent listening skills to facilitate positive outcomes with inquiries and irate callers
Excellent verbal and written communication skills
Annual bonus program, annual vacation allowance, and company-paid benefits program
Customer Care Representative Jobs
By Givaudan At Mississauga, Ontario, Canada
Provide support for assigned customers to meet order requirements and escalate issues where appropriate.
Actively work with the customer care team on customer intimacy to deliver a superior customer experience.
Manage customer expectations and build strong customer relationships.
Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging, and safety stock requirements.
Follow the New Customer/product processes and contribute to improve New Customer experience.
Professional experience: 2-3 years in the industry including customer facing role.