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Dispute Resolution Consultant Jobs

Specialist, Credit Card Dispute Resolution
By BMO At Mississauga, Ontario, Canada
Completed high school education, or equivalent work experience Knowledge of all operational processes and policies
Knowledge of competitive market place and trends in product offerings
Some success working in a similar and/or related sales and service environment (Basic)Some understanding of Risk Management and Compliance (Basic)
Pro-actively promote Bank products/services. Maintain knowledge of all new/existing BMO & MCW processes
Knowledge of Credit Cards products and Services
Knowledge of the full credit card dispute resolution cycle
Consultant Organizational Dispute Prevention And Resolution
By NewLeaf Performance At Canada
Hold a bachelor's degree in one of the following fields: law, industrial relations, psychology, management or a degree deemed equivalent.
Qualification on national master standing offers.
Impeccable communication skills in both French and English, oral and written form, is essential.
Have completed a certification training for workplace investigators recognized by a Canadian professional association is essential.
A minimum of three (3) years' experience in conducting administrative workplace investigations for allegations of misconduct, harassment and violence, and discrimination.
Minimum experience conducting three (3) administrative investigations in the last five (5) years.

Are you looking for a challenging and rewarding career in dispute resolution? We are seeking a Dispute Resolution Consultant to join our team and help resolve complex disputes. You will be responsible for providing expert advice and guidance to clients, developing strategies to resolve disputes, and negotiating settlements. If you have a passion for dispute resolution and are looking for an opportunity to make a difference, this is the job for you!

Overview: Dispute Resolution Consultants are professionals who specialize in resolving disputes between parties. They work with both individuals and organizations to help them reach a mutually beneficial agreement. They use a variety of techniques, such as negotiation, mediation, and arbitration, to help the parties reach a resolution. How To Become an Dispute Resolution Consultant: To become a dispute resolution consultant, you will need to have a degree in a related field, such as law, psychology, or business. You will also need to have experience in dispute resolution, such as working as a mediator or arbitrator. Additionally, you may need to obtain certification from a professional organization, such as the Association for Conflict Resolution. Dispute Resolution Consultant Skills: Dispute resolution consultants need to have excellent communication and interpersonal skills. They must be able to listen to both sides of a dispute and understand their perspectives. They must also be able to negotiate effectively and come up with creative solutions to difficult problems. Additionally, they must be able to remain impartial and objective throughout the dispute resolution process. Dispute Resolution Consultant Knowledge: Dispute resolution consultants need to have a thorough understanding of the dispute resolution process. They must be familiar with the different techniques used in dispute resolution, such as negotiation, mediation, and arbitration. They must also be knowledgeable about the laws and regulations related to dispute resolution. Dispute Resolution Consultant Responsibilities: Dispute resolution consultants are responsible for helping parties reach a mutually beneficial agreement. They must be able to listen to both sides of a dispute and understand their perspectives. They must also be able to negotiate effectively and come up with creative solutions to difficult problems. Additionally, they must be able to remain impartial and objective throughout the dispute resolution process. Dispute Resolution Consultant Experience: Dispute resolution consultants need to have experience in dispute resolution. This may include working as a mediator or arbitrator, or working in a related field such as law or psychology. Additionally, they may need to obtain certification from a professional organization, such as the Association for Conflict Resolution. Dispute Resolution Consultant Qualifications: Dispute resolution consultants need to have a degree in a related field, such as law, psychology, or business. They must also have experience in dispute resolution, such as working as a mediator or arbitrator. Additionally, they may need to obtain certification from a professional organization, such as the Association for Conflict Resolution. Dispute Resolution Consultant Educations: Dispute resolution consultants need to have a degree in a related field, such as law, psychology, or business. Additionally, they may need to obtain certification from a professional organization, such as the Association for Conflict Resolution. Tools: Dispute resolution consultants may use a variety of tools to help them in their work. These may include software programs to help them track progress and document agreements, as well as communication tools to help them communicate with parties involved in the dispute. Good Tips: Dispute resolution consultants should be patient and understanding when working with parties involved in a dispute. They should also be able to remain impartial and objective throughout the dispute resolution process. Additionally, they should be able to come up with creative solutions to difficult problems.

Common Interview Questions:

• What experience do you have in dispute resolution?
• How do you handle difficult situations?
• What techniques do you use to help parties reach a resolution?
• How do you remain impartial and objective during a dispute resolution process?
• What strategies do you use to negotiate effectively?