Product Manager, Destination Collection (Con)
By LCBO At Toronto, Ontario, Canada
Established retail experience in merchandising and marketing as well as demonstrated project management and decision-making skills.
Leadership skills and/or supervisory experience.
Strong written and verbal communication, interpersonal and negotiating skills are also essential.
Proven analytical & decision-making abilities.
Established experience using information technology on diverse and dynamic applications.
Completion of the Advanced Level Wine & Spirit Education Trust certificate is a definite asset.

Are you looking for an exciting opportunity to help people explore the world? We are looking for a Destination Specialist to join our team and help create unforgettable experiences for our customers. As a Destination Specialist, you will be responsible for researching and recommending the best destinations for our customers, as well as providing them with detailed information about the attractions and activities available in each destination. If you have a passion for travel and a knack for helping people plan the perfect vacation, this could be the perfect job for you!

Overview A Destination Specialist is a professional who specializes in providing travel-related services to customers. They are responsible for helping customers plan and book their trips, providing advice on destinations, and helping customers find the best deals. They may also be responsible for providing customer service and resolving customer complaints. Detailed Job Description A Destination Specialist is responsible for helping customers plan and book their trips. This includes researching and recommending destinations, providing advice on the best deals, and helping customers find the best flights, hotels, and other travel-related services. They must be knowledgeable about the various destinations and have a good understanding of the travel industry. They must also be able to provide excellent customer service and resolve customer complaints. Skill Requirements
• Excellent customer service skills
• Excellent communication skills
• Knowledge of the travel industry
• Knowledge of various destinations
• Ability to research and recommend destinations
• Ability to negotiate and find the best deals
• Ability to resolve customer complaints
Qualifications
• High school diploma or equivalent
• Bachelor’s degree in travel and tourism or related field preferred
• Previous experience in the travel industry preferred
Knowledge
• Knowledge of the travel industry
• Knowledge of various destinations
• Knowledge of customer service
• Knowledge of customer service software
• Knowledge of booking systems
Experience
• Previous experience in the travel industry preferred
• Previous experience in customer service preferred
Responsibilities
• Research and recommend destinations
• Help customers plan and book their trips
• Provide advice on the best deals
• Find the best flights, hotels, and other travel-related services
• Provide excellent customer service
• Resolve customer complaints