Customer Service - Transportation Industry
By Randstad Canada At Dorval, Quebec, Canada
Order-Entry using Transportation Management System (TMW Truckmate)
Coordinate with shippers and consignees to meet all client’s requirements
Manage Client Portals with timely updates to keep our clients informed of shipment status
Work with the Finance Department to ensure the billing cycle can be completed
Minimum 1-year experience in Customer Service from industries such as FedEx, Amazon, Purolator. (asset)
Strong customer service skills and the ability to satisfactorily resolve all issues.