Customer Service Trainee Jobs
Customer Service Trainee Jobs
By Spara Executives
At Brampton, Ontario, Canada
Customer Service Trainee Jobs
By Spara Executives
At Etobicoke, Ontario, Canada
Customer Service Trainee Jobs
By Spara Executives
At Toronto, Ontario, Canada
Are you looking for an exciting opportunity to develop your customer service skills? We are looking for a motivated and enthusiastic individual to join our team as a Customer Service Trainee. You will be responsible for providing excellent customer service to our clients and ensuring their satisfaction. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!
Overview:
The FEP Customer Service Trainee is responsible for providing excellent customer service to customers of the Federal Employee Program (FEP). The Trainee will be responsible for responding to customer inquiries, resolving customer issues, and providing general customer service support.Detailed Job Description:
The FEP Customer Service Trainee will be responsible for providing excellent customer service to customers of the Federal Employee Program (FEP). The Trainee will be responsible for responding to customer inquiries, resolving customer issues, and providing general customer service support. The Trainee will also be responsible for maintaining accurate customer records, providing accurate and timely information to customers, and ensuring customer satisfaction.What is Customer Service Trainee Job Skills Required?
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of FEP policies and procedures
• Proficiency in Microsoft Office Suite
What is Customer Service Trainee Job Qualifications?
• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to pass a background check
What is Customer Service Trainee Job Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of FEP policies and procedures
• Knowledge of Microsoft Office Suite
What is Customer Service Trainee Job Experience?
• Previous customer service experience preferred
What is Customer Service Trainee Job Responsibilities?
• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Maintain accurate customer records
• Provide accurate and timely information to customers
• Ensure customer satisfaction
• Follow FEP policies and procedures
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