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Customer Service Shop Technician Jobs

Shop Technician Jobs
By Applied Industrial Technologies LP - Canada At Prince Albert, Saskatchewan, Canada
2 to 5 years experience in shop setting in hydraulic industry or industrial type setting
General fluid power product/system knowledge
Experience in disassembly, repair, and testing of all standard hydraulic/pneumatic components
Good communication skills and a good attitude are what we are looking for to be part of our team
Preference will be given to candidates who possess the following qualifications:
Repair and testing of hydraulic pumps and related components
Shop Technician Jobs
By Applied Industrial Technologies LP - Canada At Calgary, Alberta, Canada
Responsibly manage inventory, equipment and consumables on service assignments
5 years of proven Hydraulic repair experience is required. Preferably field service related
Welding experience/DC wiring experience would be an asset
Certification in related fields would be an asset
Strong verbal and written communication skills
Knowledge of general business computer software and aptitude to learn new software applications.
Shop Technician Jobs
By Applied Industrial Technologies LP - Canada At Fort McMurray, Alberta, Canada
Journeyman Certification or Red Seal Interprovincial Certification preferred
Apprentices with relevant shop experience may be considered
Extremely high level of attention to detail and strong root cause analysis skills
Ability to use both written and verbal skills to effectively communicate technical information
Preference will be given to candidates who possess the following qualifications:
Work in a safe manner, lead by example and contribute to overall company safety
Shop Technician Jobs
By Vincent Communication and Controls Ltd. At Grande Prairie, Alberta, Canada
Required Skills, Experience and Education:
Basic knowledge and experience running heavy equipment including – skid steer, overhead crane, and aerial work platform.
Compensation will be based on a combination of experience and education. Hourly rate ranges between $18.00/hour – $25.00/hour
Participation in the Family Extended Health Benefits program after completion of 90-day probationary period.
What do we have to offer?
Maintain the cleanliness and organization of the shop and yard.
Forklift Service Shop Technician/Mechanic
By Alta Equipment Company At Montreal, Quebec, Canada
Computer programs - Hyster TKC training software and Yale/Hyster contact management system\
Outstanding benefits package (Health & Dental, Life Insurance, Pension with match, LTD)
Work and manage workloads independently
Two years of previous forklift repair experience is highly desired
Previous field experience is highly preferable
Strong working knowledge of electric and liquid propane units
Technician, Customer Facing Jobs
By Cogeco Connexion At Niagara Falls, Ontario, Canada
College diploma or combination of equivalent education and experience.
Knowledge of and demonstrated experience in working with HFC Networks, Telephony, PSTN and PBX environments and troubleshooting techniques preferred.
Superior organizational and analytical skills with the ability to independently manage multiple priorities.
Experience in a related position an asset.
CATV System or relevant experience in the telecom industry preferred.
Installation experience with interconnect company or VoIP key system installation would be an asset.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Shop Technician to join our team! As a Customer Service Shop Technician, you will be responsible for providing excellent customer service to our customers, troubleshooting and repairing equipment, and helping to ensure our shop runs smoothly. If you are a motivated individual with a passion for customer service, this could be the perfect job for you!

Overview:

Customer Service Shop Technicians are responsible for providing technical support and customer service to customers in a retail setting. They are responsible for troubleshooting and repairing customer’s products, as well as providing advice and assistance on product use and maintenance. They must be knowledgeable in a variety of products and services, and be able to provide excellent customer service.

How To Become an Customer Service Shop Technician:

To become a Customer Service Shop Technician, you will need to have a high school diploma or equivalent. You may also need to complete a technical certification program or apprenticeship. Additionally, you should have excellent customer service skills, be able to troubleshoot and repair products, and have a good understanding of product use and maintenance.

Customer Service Shop Technician Skills:

• Excellent customer service skills
• Knowledge of products and services
• Ability to troubleshoot and repair products
• Good understanding of product use and maintenance
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Good communication and interpersonal skills
• Knowledge of computer systems and software

What is Customer Service Shop Technician Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product use and maintenance
• Knowledge of troubleshooting and repair techniques
• Knowledge of computer systems and software
• Knowledge of safety regulations and procedures
• Knowledge of relevant laws and regulations

What is Customer Service Shop Technician Responsibilities?

• Provide technical support and customer service to customers in a retail setting
• Troubleshoot and repair customer’s products
• Provide advice and assistance on product use and maintenance
• Maintain accurate records of customer service activities
• Ensure customer satisfaction by providing timely and accurate service
• Maintain a clean and organized work area
• Follow safety regulations and procedures

What is Customer Service Shop Technician Experience?

• Previous experience in a customer service role
• Previous experience in a retail setting
• Previous experience in troubleshooting and repairing products
• Previous experience in providing advice and assistance on product use and maintenance
• Previous experience in using computer systems and software

What is Customer Service Shop Technician Qualifications?

• High school diploma or equivalent
• Technical certification or apprenticeship
• Excellent customer service skills
• Ability to troubleshoot and repair products
• Good understanding of product use and maintenance
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Good communication and interpersonal skills

Customer Service Shop Technician Education:

• High school diploma or equivalent
• Technical certification or apprenticeship
What tools help Customer Service Shop Technician work better?
• Customer service software: Customer service software helps Customer Service Shop Technicians manage customer service activities, such as tracking customer inquiries, creating customer profiles, and providing customer support.
• Troubleshooting tools: Troubleshooting tools help Customer Service Shop Technicians diagnose and repair customer’s products.
• Knowledge base software: Knowledge base software helps Customer Service Shop Technicians access and store information about products and services.
Good tips to help Customer Service Shop Technician do more effectively?
• Listen to customers: Listen to customers carefully and ask questions to better understand their needs.
• Stay organized: Keep track of customer inquiries and service activities to ensure customer satisfaction.
• Stay up to date: Stay up to date on product use and maintenance to provide accurate advice and assistance.
• Be proactive: Anticipate customer needs and provide solutions before they become problems.
Common Customer Service Shop Technician interview questions?
• What experience do you have in customer service?
• What experience do you have in troubleshooting and repairing products?
• How do you handle difficult customers?
• What do you know about product use and maintenance?
• How do you stay organized and prioritize tasks?
• What computer systems and software are you familiar with?