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Customer Service Representative – Grain Focus Jobs

Grain Sales Representative (12 Month Term)
By Cargill At Davidson, Saskatchewan, Canada
Experience using customer relationship management software
Diploma/ Certificate or Bachelor’s degree in a related field or equivalent experience
Minimum of two years of related work experience
Knowledge of grain and crop input operations and products
CCA certification or ability to get one
Candidates without the two years of related work experience will also be considered.
Grain Sales Representative Jobs
By Cargill At High River, Alberta, Canada
Experience using customer relationship management software
Helping growers manage on farm inventories and mitigate risk on future sales.
Diploma/Certificate or bachelor’s degree in a related field or equivalent experience
Minimum of two years of related work experience
Knowledge of grain and crop input operations and products
CCA certification or ability to get one
Customer Service Representative - Grain
By Parrish & Heimbecker, Limited At Quill Lake, Saskatchewan, Canada
Thorough knowledge of the crops in the area along with experience in providing modern, effective crop protection solutions for the producer;
Skills and experience for the next step in your career.
Post-secondary in Ag related program or minimum two years’ experience in Ag retail business;
P.Ag or CCA certification (or the ability to obtain) is an asset;
Experience in dealing with agricultural producers at increasing levels of responsibility, selling crop inputs and contracting grain;
Highly developed sales and customer service skills with the ability to execute on plans and deliver maximum revenue potential;

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Representative to join our team at Grain Focus! As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, answering inquiries, and resolving customer issues. If you have a passion for customer service and are looking for a challenging and rewarding role, then this is the job for you!

1. Describe a time when you had to handle a difficult customer. 2. How do you handle customer complaints? 3. What do you think makes a great customer service representative? 4. What strategies do you use to build customer relationships? 5. How do you stay organized and manage multiple tasks? 6. What do you do when you don’t have the answer to a customer’s question? 7. What do you think is the most important quality for a customer service representative? 8. How do you handle stressful situations? 9. What do you think is the key to providing excellent customer service? 10. How do you handle customer feedback?