Customer Sales Consultant [Eastlink]
By CareerBeacon At Halifax, Nova Scotia, Canada
Customer A wants to upgrade to a newer cell phone
Customer B wants a review of their services to see if they can save some money
Customer C didn’t get the service package they expected and need you to help with a solution
Customer D wants more TV channels
Customer E wants to know what deals we have on right now
Total compensation varies based on individual performance in a full time role.

Are you looking for an exciting opportunity to help customers and make a difference? We are seeking a Customer Sales Representative to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and helping to build customer loyalty. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

A Customer Sales Representative is responsible for providing excellent customer service and sales support to customers. They are responsible for responding to customer inquiries, providing product information, and helping customers with their orders.

What is Customer Sales Representative Skills Required?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Knowledge of sales and customer service principles
• Knowledge of product lines and services
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team

What is Customer Sales Representative Qualifications?

• High school diploma or equivalent
• Previous customer service or sales experience preferred
• Ability to work flexible hours

What is Customer Sales Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and techniques
• Knowledge of product lines and services

What is Customer Sales Representative Experience?

• Previous customer service or sales experience preferred

What is Customer Sales Representative Responsibilities?

• Respond to customer inquiries and provide product information
• Assist customers with their orders
• Process customer orders and payments
• Maintain customer records
• Resolve customer complaints and issues
• Follow up with customers to ensure satisfaction
• Generate sales reports and analyze customer data
• Develop and maintain relationships with customers