Customer Account Agent Jobs

1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position

Attitude, Skills, and Attributes Needed for the Customer Account Manager:

Build and manage strong, reliable relationships at all levels, internally and externally

Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind

Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations

Drive day-to-day communication with internal executives and clients and ensure campaign success

College Diploma or Undergraduate Degree and 2 years of relevant experience in a collections or accounts payable related role.

Extensive Call Center or Customer service Experience of 3 years or more is also acceptable

Possess computer & multi-tasking skills.

Have advanced knowledge of our business and understand the functions of our various business areas.

Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience.

Job RequirementsFor This Role, We Specifically Require

1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position

Build and manage strong, reliable relationships at all levels, internally and externally

Attitude, Skills, and Attributes Needed for the Customer Account

Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind

Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations

Drive day-to-day communication with internal executives and clients and ensure campaign success

1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required

Experience and skills we are looking for from our entry-level Customer Account Manager:

Outstanding time management and follow-up

Requirements of our entry-level Customer Account Manager:

Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s

Excellent written and verbal communication skills

1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position

Attitude, Skills, and Attributes Needed for the Customer Account Manager:

Build and manage strong, reliable relationships at all levels, internally and externally

Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind

Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations

Drive day-to-day communication with internal executives and clients and ensure campaign success

1-3 years of experience in account management, a client-facing role, or similar leadership and mentorship type position

Attitude, Skills, and Attributes Needed for the Customer Account Manager:

Build and manage strong, reliable relationships at all levels, internally and externally

Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in mind

Provide superior customer service to clients and customers by maintaining constant communication, prioritizing their needs, and providing honest and transparent recommendations

Drive day-to-day communication with internal executives and clients and ensure campaign success