Audiology Support Jobs
By Sonova Group At Canada

Bilingual Audiology phone support

(Canada) Manager, Customer Support - Clinical
By PointClickCare At Canada
Proven business experience in a Customer Support environment with experience in Management or Leadership role in a SaaS/tech organization
Identifies, develops, and communicates change management and process improvement to ensure team member’s understanding and adherence
Strong knowledge in skilled or assisted living healthcare industry
Experience with Knowledge-Centered Support (KCS) / Knowledge Base use
Manages a Customer Support team consisting of Solutions Analysts and Sr. Solutions Analysts with the mindset of Customer Satisfaction
Ability to manage in a fast-paced environment
Clinical Operations Support Coordinator
By Teladoc Health At Canada
•Comfortable in recommending process changes to management to achieve a better experience for members
•Communicate daily with members, clients and management both in writing and by telephone
•Excellent organization skills with the ability to manage multiple, competing priorities
•Excellent telephonic communication skills with the ability to explain concepts in a clear and articulate manner
•Superior problem solving and organizational skills
•3 – 5 years’ experience working in a customer-oriented environment preferably in healthcare or pharmaceutical industries

Are you looking for a job that combines clinical expertise with a supportive role? We are looking for a Clinical Support professional to join our team and provide essential support to our clinical staff. You will be responsible for ensuring that our clinical staff have the resources and information they need to provide the best care possible. If you are passionate about helping others and have a strong clinical background, this could be the perfect job for you!

Overview: Clinical Support jobs involve providing technical and administrative support to healthcare professionals. This includes helping with patient care, managing medical records, and providing assistance with medical equipment. Clinical Support staff must be knowledgeable about medical terminology, procedures, and protocols. They must also be able to work with a variety of medical software and hardware. How to Become an Clinical Support: To become an Clinical Support, you will need to have a high school diploma or equivalent. You may also need to complete a certification program or on-the-job training. Additionally, you should have excellent communication and customer service skills. Clinical Support Skills: Clinical Support staff must have strong technical skills, including knowledge of medical software and hardware. They must also have excellent customer service and communication skills. Additionally, they should be able to work independently and as part of a team. Clinical Support Knowledge: Clinical Support staff must have a thorough understanding of medical terminology, procedures, and protocols. They must also be knowledgeable about medical software and hardware. Clinical Support Responsibilities: Clinical Support staff are responsible for providing technical and administrative support to healthcare professionals. This includes helping with patient care, managing medical records, and providing assistance with medical equipment. Clinical Support Experience: Clinical Support staff should have experience working in a healthcare setting. They should also have experience working with medical software and hardware. Clinical Support Qualifications: Clinical Support staff must have a high school diploma or equivalent. They may also need to complete a certification program or on-the-job training. Clinical Support Education: Clinical Support staff should have a thorough understanding of medical terminology, procedures, and protocols. They may also need to complete a certification program or on-the-job training. Tools to Help Clinical Support Work Better: Clinical Support staff should be familiar with medical software and hardware. They should also be familiar with customer service and communication tools, such as email and phone systems. Good Tips to Help Clinical Support Do More Effectively: Clinical Support staff should be organized and detail-oriented. They should also be able to multitask and prioritize tasks. Additionally, they should be able to work independently and as part of a team.

Common Clinical Support Interview Questions:

• What experience do you have working in a healthcare setting?
• How familiar are you with medical software and hardware?
• What customer service and communication skills do you have?
• How would you handle a difficult patient situation?
• What do you think are the most important qualities of a Clinical Support staff member?