Clinical Manager – Health Link Jobs

Demonstrated organizational, analytical, time management, interpersonal, and communication skills required.

Previous experience in a similar role preferred.

Basic knowledge of computer programs, including Microsoft Office and Outlook, is required.

Knowledge of Meditech is preferred.

Previous experience in a similar role (admitting patients) preferred.

Knowledge of medical terminology is an asset.

REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:

Manage the call queue with decision support software and in accordance with established policy.

Other responsibilities as required by the program.

Minimum two years related experience working in an office environment, preferably with experience in the health care industry.

Experience working in a contact center environment and managing shared work queues is an asset.

Strong computer and telecommunication skills

Excellent organizational skills with the ability to work independently, manage a varied workload and problem solve.

"Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.

Ability to provide effective staff and client education.

Demonstrated team player with strong interpersonal communication skills.

Skills in interviewing, counseling, coaching and behavior change techniques.

What Northern Health has to offer you!

iv. Utilize current developed learning tools and processes to support a consistent learning experience to the customer.

v. Track and manage performance in the classroom and, if required, manage transition to team manager/stakeholder.

Includes 30-40% of travel ( will be reimbursed)

"Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.

Comprehensive knowledge of the standards of practice and guidelines for clinical

Comprehensive knowledge of evidence-based Clinical Nutrition practice related to clinical areas.

Comprehensive knowledge of organizational policies, procedures, and standards of care.

Comprehensive knowledge of other health care disciplines roles in client care.

Demonstrated skill and ability to operate related equipment and techniques appropriate to clinical areas.

Preferred candidates have recent experience in a clinical operation leadership role within a clinical area/program and change management training.

Function as a strategic resource for the Virtual Health and Clinical management team.

Phenomenal opportunities for support and management roles are available as you advance within the organization.

Ability to influence leaders, physicians and staff at all levels to embrace and take action on change management initiatives.

An equivalent combination of education and experience will be considered.

Coordinates with corporate and clinical partners to ensure clinical practice, technology requirements, and privacy and security standards are met.

"Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.

What Northern Health has to offer you!

Financial Support for Moving Expenses is available for this position **

Four weeks vacation with one year of continuous service

Financial Support for Moving Expenses is available for eligible positions

Employer-paid training and leadership development opportunities

Carry out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.

Five years recent experience related to the designated initiative or an equivalent combination of education, training and experience.

Extensive knowledge & clinical experience in designated area

Knowledge and experience in community development

Demonstrated ability in change management and change processes

Demonstrated experience in program development, implementation and evaluation.

Review, research, edit and disseminate Bayshore's policies and procedures, and clinical management system, to ensure accuracy and currency with best practice.

Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System

Demonstrate knowledge of Standard of Practice guidelines of Provincial regulating body.

Participate in ongoing internal and/or external continuing education activities

All duties and responsibilities of this position will be performed with consideration to client safety and well-being.

Member on Clinical/Quality Response Team (CQRT)