Full Service Leader- Cosmoprof- Ontario
By CosmoProf Beauty At Toronto, Ontario, Canada
One year of experience supervising sales or operations employees.
Four Years direct Sales Experience.
Excellent interpersonal and problem-solving skills and strong written and oral communication skills.
Consultative selling and negotiating skills
Provide personal vehicle liability coverage sufficient to meet corporate minimum requirements.
Bachelor’s degree, in business preferred
Service Desk Team Leader
By Armstrong Knight At Ilford, Manitoba, Canada
Management of email SPAM screening programmes (such as Mimecast)
ScreenConnect experience with remote assistance software
Manage call assignments operationally both within the Service Desk team and to other IT Shared Service areas as necessary.
Preparing for future upgrades and offering IT solutions to company issues
Set up, manage, and resolve issues with smartphones, tablets, and other mobile devices.
Actively provide reactive and routine visits to remote sites.

Are you a natural leader with a passion for customer service? We are looking for an experienced Client Service Team Leader to join our team and help us provide exceptional customer service to our clients. You will be responsible for leading a team of customer service representatives, developing and implementing customer service strategies, and ensuring customer satisfaction. If you have the skills and experience to take on this exciting role, we want to hear from you!

A Client Service Team Leader is responsible for leading a team of customer service representatives in providing excellent customer service to clients. The team leader is responsible for ensuring that customer inquiries are answered promptly and accurately, and that customer service standards are met.

What is Client Service Team Leader Skills Required?

• Excellent communication and interpersonal skills
• Ability to lead and motivate a team
• Problem-solving and decision-making skills
• Ability to handle customer complaints and difficult situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Client Service Team Leader Qualifications?

• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices

What is Client Service Team Leader Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Client Service Team Leader Experience?

• Previous experience in customer service or a related field
• Previous experience leading a team

What is Client Service Team Leader Responsibilities?

• Lead a team of customer service representatives
• Ensure customer inquiries are answered promptly and accurately
• Handle customer complaints and difficult situations
• Monitor customer service standards
• Develop customer service policies and procedures