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Client Engagement Manager Jobs in Nova Scotia

Client Engagement Representative Jobs
By CIBC At Maple, Ontario, Canada
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need To Know

Are you an experienced Client Engagement Manager looking for an exciting new challenge? We are looking for a motivated and organized individual to join our team and help us build strong relationships with our clients. You will be responsible for managing client accounts, developing strategies to increase customer satisfaction, and providing exceptional customer service. If you have a passion for building relationships and providing outstanding customer service, this is the perfect opportunity for you!

A Client Engagement Manager is responsible for developing and maintaining relationships with clients. They work to ensure that clients are satisfied with the services they receive and that their needs are met.

What is Client Engagement Manager Skills Required?

• Excellent communication and interpersonal skills
• Ability to build relationships with clients
• Ability to manage multiple projects and prioritize tasks
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications

What is Client Engagement Manager Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or client relations
• Knowledge of customer relationship management (CRM) software

What is Client Engagement Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications
• Knowledge of customer relationship management (CRM) software

What is Client Engagement Manager Experience?

• Previous experience in customer service or client relations
• Experience in developing and maintaining relationships with clients

What is Client Engagement Manager Responsibilities?

• Develop and maintain relationships with clients
• Respond to client inquiries and complaints in a timely manner
• Monitor client satisfaction and ensure that their needs are met
• Identify and address any potential issues or problems
• Develop strategies to improve customer service and client relations