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Client Care Agent Jobs in Quebec

Remote Client Care Representative
By TELUS Marketing Development Program (MDP) At Canada
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Required Experience, Skills & Competencies:
Preferred Experience, Skills, & Competencies:
Manage and respond to requests for information: 30%
Take on other responsibilities as requested: 5%
2+ years of previous interactive customer service experience
Agent D’expérience Client - Services Financiers / Customer Experience Agent
By Alorica At Montreal, Quebec, Canada
Traiter les plaintes des clients en fournissant des solutions, souvent dans un délai imparti pour s’assurer que le client est satisfait.
Apprenez à identifier les besoins ou les désirs des clients pour recommander le produit ou le service approprié.
Apprendre les systèmes logiciels utilisés par l’entreprise pour pouvoir communiquer efficacement avec les demandes entrantes.
Tenez un registre des demandes entrantes pour pouvoir vous y référer plus tard.
Être capable de traiter des commandes, des formulaires, des demandes ou des demandes.
Travailler avec des collègues au besoin pour résoudre les plaintes des clients.
Agent Customer Care - Level 1
By SSENSE At Montreal, Quebec, Canada
Provide feedback to the team and management about customer trends
Offer assistance and solutions that will result in increased customer satisfaction
A minimum of 2 years of customer service experience, preferably in a call center environment
Excellent written and verbal communication skills in both French and English
Able to work autonomously from home with minimal supervision.
Good communication and negotiation skills, strong judgment and autonomy.
Client Care Specialist (Hybrid/Remote)
By Talentify.io At Canada
Assess clients' financial situations and provide guidance on debt management and budgeting
Opportunity to make a difference in people's lives by helping them with their finances
Competitive salary and benefits package
Comprehensive training and supportive work environment
Opportunities for career growth and development within the organization
Chance to work with a diverse and dedicated team
Client Care Representative (Remote)
By TELUS International At Canada
Answer calls from internal clients belonging to the Account Management or Business Development departments and provide the information requested.
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Required Experience, Skills & Competencies:
Preferred Experience, Skills, & Competencies:
Manage and respond to requests for information: 30%
Manage emails from internal clients, eg Regional Clinical Directors, and respond promptly and professionally.