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Bilingual Customer Service Jobs in Alberta

Customer Service Specialist, Bilingual
By EQ Bank | Equitable Bank At Calgary, Alberta, Canada
Demonstrated front line customer service experience (for a minimum of 12 months) in finance or mortgage industry
Recognize appropriate retention triggers for renewal and refinance opportunities.
Knowledge of commercial and residential lending products, related legal terminology and provincial and federal legislations
Exceptional interpersonal and communication skills – written and oral
Strong active listening skills with the ability to engage with the customer
Previous experience with Home Equity Line of Credit (HELOC) product

Are you a customer service professional with fluency in two languages? We are looking for a Bilingual Customer Service Representative to join our team and provide exceptional service to our customers. If you have a passion for customer service and are looking for an opportunity to use your language skills, this is the perfect job for you!

A Bilingual Customer Service Rep I job is a customer service role that requires fluency in two languages. The skill requirements for this job typically include excellent communication and customer service skills, as well as fluency in both languages. Qualifications for this job may include a high school diploma or equivalent, as well as experience working in customer service. Knowledge of the company's products and services is also important. Experience in a bilingual customer service role is preferred. The responsibilities of a Bilingual Customer Service Rep I job include responding to customer inquiries in both languages, providing accurate information and solutions to customer issues, and maintaining customer records. They may also be responsible for processing orders, handling returns, and resolving customer complaints.