Customer Service Representative (After Hours)
By Region of Peel At Brampton, Ontario, Canada
Must have effective time management and organizational skills
Salesforce or other comparable Customer Relationship Management (CRM) software experience
Excellent keyboarding and data entry skills
Customer centric model, providing our residents with an exceptional customer experience, via phone, email, chat and social media
Use of computerized knowledge base systems to provide accurate and complete information
Minimum High School diploma plus a minimum of one (1) year of customer service/call centre experience
Client Service Coordinator Jobs
By Bayshore HealthCare At Tiny, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Reports and Collaborates with other Case Managers, funder or government program as required.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
A minimum of two years related customer service experience, preferably in healthcare.
Handle and document prospective client inquiries regarding requests for care and service