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Company | MavTek Inc. |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-25 |
Posted at | 9 months ago |
MavTek is proud to be an equal opportunity workplace dedicated to hiring and nurturing a diverse workforce.
- An environment where you can grow and gain opportunities for development and advancement
- 4 Day Work Week
- Profit Sharing Plan
- Generous referral program
- Home office subsidy, in addition to the essentials including laptop & accessories
- RRSP & DPSP plan to help you prepare for your future
- Competitive salary & generous vacation packages
- Remote work policy
- Tuition Reimbursement Program
- Reviewing documentation and video content for potential fraud and identity impersonation
- Investigating community reported content and profiles, taking action as required
- Engaging in detailed account and content analysis
- Working with other internal teams to identify and remove high-risk content and users
- Prioritizing multiple high-volume tasks related to identify verification and rules enforcement
- Performing other critical functions as assigned.
- Giving feedback on tools, processes, and policies to improve day to functioning of the Team
- DMCA and copyright enforcement
- Corresponding with end-users to verify documentation and validate accounts
- Collaborating with team members and leaders to deliver ongoing process improvements
- Comfortable with technology; ability to navigate and understand new systems and platforms
- You can adapt to new workflows and policy directions in a fast paced and changing regulatory environment.
- Familiar with policy enforcement best practices; applies resource materials and precedent cases to guide decision making
- You are open-minded, resilient and have an inquisitive nature, and are comfortable investigating objectionable online content and behaviour
- You demonstrate an ability to investigate, moderate, and resolve conflicts
- A high level of interest in regulatory and compliance issues related to user-generated content platforms
- Flexible to work weekends; regular schedules assigned by seniority
- You have at least one year of experience in a customer-facing role, preferably in an ecommerce environment
- Strong attention to detail and the ability to make real-time, informed decisions
- Excellent organizational and communication skills
- Able to work independently and in a team environment
- Ability to take a wholistic approach to risk assessment and rules enforcement factoring in multiple variables.
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