Specialist Informatics Jobs

Specialist Informatics LTC

Health Services – Long Term Care

Status: 1 Regular Full Time

Salary Range: $73,482 - $91,853

Work Mode: Remote * see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton

Hours of Work: 35 hours per week

Who we are: The Long-Term Care Division requires staff to provide person-centered care to our residents and families following the Butterfly Model of Care. This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes. Staff are to have emotional intelligence to deliver person-centered care in an authentic way that is meaningful to the both the resident and their family.

While you won't be providing direct resident care, you will play an integral role in supporting digital initiatives by collaborating with internal partners across the five Regionally operated Long-Term Care homes to sustain information and communication systems that enhance outcomes and improve resident care. You will reporting to the Supervisor PIE Long Term Care and coordinate and support the overall ongoing analysis, implementation, testing, monitoring and support of all digital applications.

What You Will Do In This Role

• Provide training and education support to end users to ensure appropriate and effective usage
• Complete clinical audits of documentation and participate in the internal audit process
• Supports policies and procedure development as it relates to updates to the EHR
• Request and coordinate the implementation of application changes including planning, pilot and full implementation of new features
• Collaborate and liase with Regions Information Technology division and vendors
• Process end user feedback and monitor system effectiveness while identifing process improvement opportunities
• Actively participates in continuous quality improvement activities (ex. audits)
• Analyze, troubleshoot and correct detected problems
• Support the improvement of standard processes including but not limited to submitting support ticket to the EHR help desk and completing enhancement requests
• Ensures that applications support resident confidentiality in accordance with PHIPPA (Personal Health Information Protection Act) legislation
• Support the procurement and development of information systems and customization, workflow redesign, change management process ensuring successful implementation, optimal adoption, user proficiency and sustained utilization.
• Monitor and maintain data quality and integrity
• Collaborate with Education Specialist in the development and organization of learning strategies, training and evaluation materials for education and in-services for clinical applications to ensure maximum proficiency

What The Role Requires

• Knowledge of resident confidentiality requirements and legislation
• Current knowledge of applicable professional practices, accreditation standards, management and health care issues and trends
• Knowledge of legal implications of IT applications
• Detailed understanding and working knowledge of Long Term Care Information Systems
• Bachelor's degree in a relevant clinical field or in Informatics related discipline
• Solid understanding of the long-term care sector
• Knowledge of process improvement methodologies and quality monitoring
• Familiarity with PHIPA legislation
• Evaluation, quality management and continuous quality improvement experience

Skills/Abilities

• Ability to work in a self-directed manner within a collaborative team environment
• Ability to work with multiple tasks and shifting/changing priorities
• Highly effective collaborator and facilitator
• Demonstrated leadership skills
• Effective verbal, presentation and written communication skills
• Solid troubleshooting, analytical and problem-solving skills
• Proficient organizational, time management and critical thinking skills with the ability to effectively problem solve

Nice To Have

• Experience with PointClickCare system
• Certificate in Clinical Informatics
• Clinical background
• Previous experience with the implementation of IT systems

Perks @ Peel and why you will love working for us:

• Annual performance review and merit increases based on performance
• Flexible hours supporting your wellness and wellbeing
• Access to tuition reimbursement (where applicable) and learning and development resources
• Accrue Vacation on a monthly basis up to 3 weeks per annum
• Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
• 3 Paid personal days and floating holidays
• Automatic enrolment into OMERS pension plan (where applicable)
• Supportive leadership and a culture of respect and inclusion

Work Mode & Job Location: In this role you will have the ability to work mostly remote. You will be required to occasionally attend on-site meetings based on operational requirements at the 10 Peel Centre Drive, Brampton worksite. Your remote work location must be located within the province of Ontario.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will be completed with video conference technology.

At Peel Region, we value being open and transparent with our community. The Ontario government has passed legislation that will dissolve Peel Region on January 1, 2025. Peel remains committed to providing uninterrupted services to our residents and businesses through the transition. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,500 strong and s ince 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] .

Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.