Social Worker, Financial Empowerment (2023-302-Cp)

Employment Type:

Contract ending March 31st, 2024, Bargaining Unit

Work Hours:

35 hours/week

Work Setting:

Onsite

Salary:

G8 - $29.15/hour

Application Deadline:

July 11th, 2023, by 11:59 pm

Program Overview – Financial Empowerment, Community Programs

WoodGreen’s Financial Empowerment (FE) Program serves to prevent, reduce, and alleviate poverty by directly addressing the financial barriers in the lives of our clients. We provide free and unbiased financial counselling, education, and tax filing support to Torontonians who are living on a low income and who are unable to address these issues alone.

What You Will Do

• Provide clients with appropriate referrals to other resources (WoodGreen or external) to address additional needs as appropriate.
• Prepare income tax returns and T1 adjustments.
• Assist in training, overseeing, and supporting volunteers and students.
• Problem solve/advocate for clients who have been denied government support.
• Maintain records and keep up-to-date and accurate case notes on all clients.
• Maintain a client caseload as assigned by program manager.
• Develop and implement service plan with clients based on clients’ goals.
• Develop and deliver Financial Literacy workshops to client groups/social service professionals.
• Undertake financial benefits eligibility assessments with clients.
• Provide information on financial topics to WoodGreen/external social service professionals.
• Participate in strategic program planning and development activities, both within Financial Empowerment program and with larger Community Programs Unit.
• Responsible for collection of statistical data required for the accountability of the program.
• Help clients apply for government benefits and income support.
• Support Tax Clinic development and service planning by participating in meetings and providing input on service design.
• Oversee the operation of the volunteer Tax Clinic on a rotating schedule, supporting volunteers and providing direct client tax services in clinic setting where necessary.
• Keep current on financial regulations and resources relevant to living on low-income in Toronto, including, but not limited to, income security, benefits access, debt and credit management, budgeting, banking, saving, and retirement planning.
• Keep current about the range of services available at WoodGreen and at other agencies.
• Assist in the creation of volunteer training materials and delivery of training sessions.
• Use client-centered/trauma-informed approach to address presenting financial concern.

What You Bring To The Team

• Financial Counsellor Accreditation is considered an asset.
• 2+ years of case management experience.
• 2+ years of experience working or volunteering in a community-based setting or the not-for-profit sector.
• Bachelor’s degree in social work.
• Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers.

What Will Set You Apart

• Strong computer skills including Microsoft Office 365 applications.
• Demonstrated knowledge of provincial and federal income supports and benefits.
• Self-directed and independent, but also proven experience in working effectively as a team member in collaboration with other community professionals.
• Comfortable providing services in the field using mobile technology.
• Strong understanding of intersectionality of race, age, sexuality, gender, and ability and the associated risks of poverty and homelessness that often follow.
• Ability to resolve conflicts autonomously and seek appropriate support when necessary.
• Demonstrated knowledge of the Canadian income tax system.
• Experience working with and mentoring volunteers and students with varied skill sets.
• Experience developing and facilitating educational workshops (for clients and/or staff).
• Sensitivity to the needs and challenges faced by our clients, and a desire to serve our community.
• Excellent interpersonal and communication skills.
• Experience working from a client-centered, trauma-informed, and anti-oppressive framework.
• Detail-oriented worker with strong organizational and time management skills.
• Experience providing income support case work and/or financial problem solving to clients.
• Demonstrated knowledge of debt and credit management.

Those with lived experience of one or several of these dynamics are highly encouraged to apply.

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