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Related keywords
- Social Media Manager
- Regulated Pharmacy Technician – Remote
- Social Media Manager In Or Remote
- Social Media Admin Remote
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Social Media Customer Success Manager, Regulated (Remote)
Company | Talentify.io |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | Administrative and Support Services |
Expires | 2023-07-11 |
Posted at | 11 months ago |
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
- Workable understanding of regulated organizations for advertising and digital promotion.
- Work in partnership with other client agencies – media, creative, PR, etc.
- Account management experience with responsibility for major brands and/or Fortune 1000 pharmaceutical, healthcare, and other brands within the regulated industry, operating as a primary client contact and working with senior client stakeholders.
- Advising clients on social media strategy in regard to digital healthcare standards
- Must possess proficiency with MS PowerPoint and MS Teams
- Advising clients on social media strategy by working with ICUC’s Strategy and Insights teams
- Experience in social media management, strategy, and Adverse Event reporting, in addition to experience with Sprinklr, Khoros, and Sprout is preferred.
- Strong organizational abilities and time management skills with the ability to plan, prioritize, monitor, & respond to changes quickly in a fast paced, entrepreneurial environment.
- Must be able to problem-solve effectively
- Deliver regular client quarterly reviews, status meetings and presentations while also keeping clients up-to-date on new ICUC products and services
- Grow the value and long term value of your assigned accounts
- Work with senior management to shape ICUC’s strategic offer
- Awareness of current social media trends and thorough understanding of pharmaceuticals and healthcare industry business trends to advocate best practices
- Keep Salesforce Opps and Projects up to date and work with others on proposals and SOWs
- 3 years of social media, agency, & enterprise client experience
- Proficient experience and knowledge working in organic social media is required. Additional experience with paid social is considered beneficial.
- Support in the set-up and implementation of social media projects as required.
- Pharmaceutical client experience is a must and you should have a proven strong grasp of this industry
- 3+ years Account Management Experience; 1+ years with Regulated/Healthcare clients
- Be responsible for overseeing and guiding clients through any updates concerning Pharmaceutical social media regulations
- Work closely to ensure our quality of service meets ICUC standards for our accounts
- Contribute to new business pitches
- Must possess proficient collaborative skills.
- Excellent written & verbal communication skills with engaging presentation skills.
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