Retail Sales Associate Jobs

Date: Jul 6, 2023

Brand: Ray-Ban

Location:

Vancouver, BC, CA, V7Y 1E4

Requisition ID: 812418

Store #: 00F400 Vancouver Ray-Ban

Position:Part-Time

Total Rewards: Benefits/Incentive Information

RAY-BAN − Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world.

As part of an eyewear industry leader, Luxottica, a career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.

GENERAL FUNCTION

The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.

Major Duties And Responsibilities

• Understands and adheres to all brand policies and procedures.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Perform other miscellaneous duties as assigned by management.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Assist with minor adjustments and repairs.

Basic Qualifications

• Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to stand for extended periods and lift up to 25 pounds.
• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
• A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.

Preferred Qualifications

• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Segment: Retail Sales, Retail