Nellie’s - Substance Use And Addiction Program (Suap) Supervisor

Substance Use and Addiction Program (SUAP) Supervisor (2 years Contract)
For almost 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We are mandated to operate programs and services for women and children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact from trauma. In addition to providing shelter, our programs are designed to reduce the isolation that often comes with abuse.
Our core operations involve our 38-bed emergency shelter for women and their children who are homeless or escaping violent situations. In addition to our shelter, Nellie’s operates Community Support and Outreach programs that provides after care support and follow-up services to women and their children after they leave the shelter, as well as transitional housing support for women living in the community who are homeless or at-risk of becoming homeless.
Nellie’s is currently seeking a Two (2) Years Contract Substance Use and Addiction Program (SUAP) Supervisor, reporting to the Director of Programs. Substance Use and Addiction Program (SUAP) is a project to increase knowledge for members of the Violence Against Women Network (VAWN) on how to better serve and implement components to support harm reduction in the violence against women (VAW) shelters.
This position will provide members of the VAWN additional capacity to implement harm reduction supports within their facilities and oversee the development, outreach, implementation and the facilitation of standardized harm reduction training for shelter frontline staff and food service staff.
Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to women* only. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non-binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.
Job Summary/Description

• Develop a trauma informed & gender based training on Harm Reduction principles in context to female identifying clients experiencing violence & abuse
• Develop a tool that staff and clients can access to determine levels of Harm Reduction supports base on indivdual needs
• Provide program and service information as per reporting compliance
• Collaborate with the VAWN Coordinator and Harm Reduction Committee as appropriate
• Work with Lived Experienced Workers (LEW) to develop the work, parametres, incorporate lived experience perspective, conduct research on policies and procedures for the needs assessment and reports
• Draft reports to funders as needed
• Monitor, manage and respond to stakeholders and inquiries
• Develop and Perform Needs Assessment in all 14 VAW Shelters in the GTA
• Working with the Executive Director and Program Director, assists in the development of SUAP Program
• Perform the needs assessments to evaluate the policies & operations within a harm reduction, intersectional, AR/AO gender based analysis. Individualized report with recommendations provided to each organization

Supervisory Support to Staff Team

• Establish good communication system between management and staff team
• Facilitation of mediation between staff
• Provide support & training opportunities to the staff team
• Conduct regular staff supervision, annual performance evaluation, and develop annual learning goal for all program staff
• Assist in the development of a professional growth and development program
• Train and supervision of new employee, placement student and volunteer orientations
• Provide guidance and support to staff, volunteers and placement students

Community Presentation & Reporting

• Development of evaluation tools aimed at measuring the impact of the needs assessment on shelter operations & policies. Measure increase service enhancement in HR for clients, the change in knowledge of staff, etc
• A final report with findings, level of impact and satisfaction for shelter, staff and clients, lessons learned and how this project can be replicated in other communities.
• Share progress and finding to VAWN Harm Reduction Committee and other community partners as needed

Administrative Support

• Ensure program statistics are prepared and submitted to Program Director or her designate on a monthly basis
• Provide assistance with preparation of correspondence, documents, reports and minutes
• Support and review program budget
• Maintain good operational systems to keep track of program supports, activities and stats.

Human Resources

• Assist in the hiring of a wellness coordinator and lived experienced worker
• Approve staff’s timecards and other time off requests on ADP

Other

• Complete other duties as directed by the Program Director or her designate
• Willing to travel across the GTA
• Liaison and networking with community groups

Qualification

• At least 2 years of experience in supervising staff
• Valid CPR/First Aid Certification or the ability to secure
• Project Management skills and experience is an assets
• Experience in and commitment to working within an anti-racism and anti-oppression framework
• Able to work well under pressure and meet timelines
• Able to work a flexible schedule and ability to work well under stress
• Proven commitment to AR/AO principles
• Experience with standard office equipment/procedures
• Experience and commitment to harm reduction is a requirement
• Demonstrates reliable professionalism in working across organizations
• Excellent written and oral communication skills, minute taking and typing skills
• Excellent computer and database management skills (excel, word)
• Knowledge of the social service sectors
• Crisis De-escalation/ Conflict Mediation Skills
• Demonstrates leadership and excellent problem solving skills and strategic thinking
• Excellent Organizational and time management skills
• Bachelor of Social Work (BSW) and/or equivalent experience and Registered with the College of Social Services and Social Workers
• Expertise with computer hardware and various software applications
• Extensive experience in the areas of addiction and harm reduction within a shelter setting

This is a non- unionized position
Hours: 35 hrs / week, Monday to Friday, but may vary as needed (this may include evenings and weekends)
Date of Posting: May 1, 2023
Deadline of Applications: May 19, 2023
Nellie’s is committed to the development of an agency that reflects the women it serves. Applications from Aboriginal Women, World Majority Women/Women of Colour, Lesbians, Bisexual Women, Transgendered Women and Women with Disabilities, Women who have experienced Violence and Consumer Survivors are strongly encouraged.
We regret that our shelter is only partially accessible.
Only those candidates selected for interviewed will be contacted. The successful candidate will be required to obtain a Police Records Check for the vulnerable sector.