Mortgage Underwriter Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Manulife Bank & Trust’s Mortgage Underwriting department is looking for a Mortgage Underwriter to join the team! You can be based anywhere in Canada. Opportunity for cross training within the mortgage residential team.

Job Summary

Review residential mortgage applications and assess according to current regulations and Manulife Bank policies.

Responsibilities

This area has the responsibility of assessing credit risk of mortgage applications. This includes a financial debt service analysis, review of all documentation to support the application and appraisal reports. This area works directly with our sales partners and is responsible to answer credit related and file submission questions.

Key Accountabilities

• Manage your files with appropriate communication while working closely with the salesperson associated with the file.
• Manage the underwriting of residential mortgage applications. Exercise sound financial judgment in granting loans within delegated limits.
• Review documents submitted by sales partners to identify and decision whether documents adhere to internal guidelines.
• Ability to process a high work volume of files with attention to detail.
• Ensure files are properly documented for reporting.
• Excellent communication skills with our sales partners.

Job Requirements (Knowledge/Skills/Competencies)

• Mortgage underwriting knowledge is a requirement.
• Bilingualism in French/English is preferred.
• Strong customer service and decisioning skills.
• Excellent written and communication skills.
• Ability to work in a dynamic team environment and handle several tasks simultaneously.
• Strong attention to detail.
• Sound knowledge of banking systems.
• Overtime during peak season is a requirement.
• Two years’ experience in the financial industry.
• Identify and solve issues requiring a high degree of judgment and recommend solutions.

Key Challenges

• Multi-tasking, efficiently organizing and prioritizing workflows.
• Manage service daily to ensure Standards are met and/or exceeded.
• Interact with sales partners and other Bank departments to identify, resolve, and respond to issues as they arise.

What can we offer you?

• Professional development and leadership opportunities.
• Flexible work policies and strong work-life balance.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A competitive salary and benefits packages.
• A focus on growing your career path with us.

Our commitment to you

• Values-first culture We lead with our Values every day and bring them to life together.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
• Continuous innovation We invite you to help redefine the future of financial services.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock And Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

$55,125.00 CAD - $91,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.