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Mortgage Specialist Assistant Jobs
Company | RBC |
Address | Saskatoon, Saskatchewan, Canada |
Employment type | PART_TIME |
Salary | |
Category | Banking,Financial Services |
Expires | 2023-06-22 |
Posted at | 11 months ago |
Come Work with Us!
- Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions
- Manages Mortgage Specialist’s e-mail/mail, proactively responding to correspondence/requests and prioritizes for Mortgage Specialist to read
- Ensures Mortgage Specialist’s needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.
- Demonstrated personal commitment to ensure skills and knowledge are up-to-date and meet position requirements
- Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites
- Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting
- Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records
- Consistently provide superior responsive execution and delivery of client transactions/requests
- Excellent communication skills, oral/written skills, good business writing
- Exceptional customer service skills
- Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests
- Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)
- Strong organizational skills with the ability to multi-task and prioritize
- Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook
- Resourcefulness and able to work independently
- Strong knowledge of the mortgage process and Home Financing products is an asset
- Sales-oriented, self-motivated, self-managed and thrive in a fast paced environment
- Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet will be considered an asset
- Strong problem solving skills with a sense of urgency
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