Mobile Service Techncian Jobs

What To Expect
Tesla is looking for a Mobile Service Technician. This position requires significant customer interaction, so the ideal candidate must not only possess technical acumen, but also the ability to provide a high level of customer service. This position will service the Toronto area; and requires daily travel throughout the region under the direction of the Field Service Dispatch Team. With excellence being the passing grade, your ability to deliver results and find ways to improve efficiency will directly impact and support Tesla's mission. You will have the opportunity to develop valuable technical skills through a combination of on-the-job training programs, while working in a fast-paced, dynamic, collaborative and mission-driven environment.
This Position Requires Weekend Availabilities.
What You’ll Do

• Provide feedback to Tesla design and engineering teams directly to enable continuous improvement of repair procedures and products.
• Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line
• Inspect and maintain shop equipment and request replacement as required
• Partner with other teams to ensure delivery of an exceptional product by cleaning and detailing vehicles, as needed
• Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
• Effectively manage multiple priorities, organize workload and meet deadlines.
• Consistently and concisely detail and document repairs
• Operate a variety of top-of-the-line hand, power and shop tools
• Daily regional travel to customer locations
• Enjoy your company supplied laptop to support diagnostics and provide online training opportunities
• Work independently and as a team to drive maximum repair efficiency
• Assist with onboarding and training of new technicians to help upskill the team

What You’ll Bring

• Must maintain a valid Class 5, G or G2 driver’s license for Canada and an acceptable and safe driving record
• Excellent customer service and problem solving abilities
• High School Diploma or Associate Degree/Certificate, or work experience in a related technology space (aeronautics, engines, electrical, ships, etc.)
• Knowledge of extensive skill and experience using diagnostic scan tools, following diagnostics and operating scopes
• HVAC Licensing that meets local standards preferred
• Must display a sense of urgency when responding to customer Roadside Assistance needs
• Good verbal English and French capabilities
• Must be comfortable with daily regional travel and operating a large service vehicle
• Automotive Service Technicians License, or desire to become Technician Apprentice through provincial schooling

Compensation
Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.
Full-time Employee Benefits
As a full-time Tesla employee, you will receive:

Full benefits from day 1 for you and your eligible dependents

Extended Health Insurance (including osteopath, psychologist, and acupuncturist)

Vision & Dental Insurance

Company paid Life, AD&D, short-term and long-term disability

Group Registered Retirement Savings Plan (RRSP)

Employee Assistance Program, Sick and Vacation time, and Paid Holidays

Back-up childcare and employee discounts