Lot Associate Jobs

Job Overview
Lot Associates are responsible for providing excellent customer service. They are the first and last point of contact with customers. Their primary responsibilities are to load orders into Customer vehicles and maintain shopping carts outside the store. Lot associates spend the majority of their time outdoors working in all types of weather conditions.
Major Tasks And Responsibilities

• Pick, organize and verify orders for delivery or pick-up
• Support work colleagues when needed
• Ensuring the parking lot and entrances are maintained and welcoming to customers, including maintaining shopping carts outside the store
• Providing excellent customer service
• Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders
• Ensuring that all safety precautions are taken when loading a vehicle
• Ensuring that the exits/loading areas are not blocked or cluttered
• Acting as a spotter for equipment operators and ensuring that large orders are transported safely through the store and to customer’s vehicles
• Approaching customers to determine if they need help loading product into vehicles
• Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
• Candidates should be comfortable lifting merchandise to organize for customer pick up

Preferred Qualifications

• Self-motivated to drive completion of tasks as quickly and accurately as possible
• Detailed-oriented; able to work both independently and as part of a team
• Ability to work a flexible schedule including evenings and weekends
• Comfortable working in all types of weather conditions
• Excellent decision making ability and problem solving skills
• Ability to lift up to 50lbs repetitively

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