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Lead Advanced Field Svc Tech

Company

Honeywell
Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Appliances, Electrical, and Electronics Manufacturing
Expires 2023-06-22
Posted at 1 year ago
Job Description
Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
Key Responsibilities
  • Provide Customer Support
  • Install or Repair Work Orders
  • Inspect for Quality
  • Present at Trade Shows
  • Mentor and Train Jr. Field Service Representatives
YOU MUST HAVE
  • High School Diploma, or equivalent. Some experience in the field.
WE VALUE
  • Previous customer service experience
  • Previous technical/installation experience
  • Previous industry experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Good presentation skills
  • Bachelor degree or technical/professional certificate
Additional Information
  • Nonexempt
  • JOB ID: HRD193276
  • Location: 2100 52nd Avenue,Lachine,Quebec,H8T 2Y5,Canada
  • Category: Customer Experience