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Company : IWK Health
Req ID: 159705
Department/Program: Learning , People and Organization Development
Location: Halifax
Type of Employment: Permanent Hourly FT ( 100% FTE) x 1 position(s)
Start Date: ASAP
Union Status: Non-union , Management/Non Union Bargaining Unit
Compensation: Salary Under Review
Closing Date: 4 July 2023 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values , and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities that also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
The IT Learning Consultant is a skilled adult educator and facilitator who demonstrates leadership in developing and supporting technical education solutions within the IWK. Working as part of the People and Organization services while bridging with the ICT Services team, the IT Learning Consultant provides opportunities for all IWK Staff to build technical capacities in regard to the distributed Desktop Productivity Tools within the IWK: (The Microsoft Office suite of Outlook, Excel, PowerPoint, One Note, Teams and Word), as well as MEDITECH and other proprietary Health Information Systems. The IT Learning Consultant is responsible for consulting with both Clinical and non-Clinical teams to help create and implement technical education-based solutions tailored to team needs. The IT Learning Consultant offers IWK-wide technical support via a queue in the Assyst ticket system to respond to clients’ technical training-related questions/problems on a daily basis. The IT Learning Consultant is responsible for planning the development and delivery of Technical Education sessions in a classroom-based setting to improve employee technical capacity and efficiency in daily work tasks.
IT Learning Consultant responsibilities require demonstration of time management, critical and strategic thinking, prioritization, collaboration, communication, facilitation, and presentation skills. The IT Learning Consultant promotes lifelong learning via technical education, knowledge transfer, and exchange to ensure best-practices that are consistent with the IWK Strategic Plan’s key directives.
Hours of Work
Monday to Friday; 75 hours bi-weekly
Your Qualifications
- Technical Certifications in MS Office Applications required
- Facilitation training an asset
- Post-Secondary education at a Bachelor’s level degree in Information Technology or related field.
- Knowledge of E-learning software, Microsoft Office, and Meditech systems
- Advanced knowledge of computer-based training techniques
- Adult Education training certification is an asset
- Excellent verbal and communication skills
- Minimum of three to five (3 to 5) years of experience delivering and developing adult technical training programs
- Competencies in other languages an asset
- Excellent organizational, prioritization, and time management skills
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia’s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre’s obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis
I f you are an employee of IWK Health , please apply through the internal careers page to ensure you are flagged as an internal applicant.
