Hospitality Manager Jobs

Let us welcome you home to The Edward in Calgary, AB

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision : For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

As the Hospitality Manager, you are responsible for the well-being of our residents through the preparation and delivery of home-cooked meals, as well as supervision for the food services team.

Responsibilities

• Order and receive food & beverage services items, and necessary chemicals for the site
• Provides efficient and effective communication to culinary and hospitality teams
• Plan and prepare quality, homes-style meal plans
• Other duties as assigned to support operational requirements
• Controls the master dietary binder, meal waiver list, and suite cleaning schedules
• Provides training, coaching, mentoring
• Conducts Quality Assurance audits in hospitality and food services
• Ensure proper food handling, presentation, portion control and appropriate serving temperatures.
• Conducts performance evaluations
• Interact with residents to resolve inquiries in a friendly, service-oriented manner
• Ensure appropriate maintenance and sanitation of equipment, supplies and utensils. Ensure team leaves workstations and kitchen thoroughly cleaned prior to leaving area. Keep display equipment clean and free of debris during meal service to comply with all sanitation and safety requirements
• Promotes team building and engagement
• Oversees the culinary and hospitality services teams
• Demonstrate complete understanding of current menu
• Preparation of schedules
• Ensure the environment is safe and sanitary for staff and residents; makes efforts to reduce safety hazards, accidents, and injuries where possible
• Cook quality, home-style meals while considering dietary restrictions
• Holds monthly food meetings with residents and provides minutes
• Assure proper storage of food in designated areas following all food safety and sanitation procedures.
• Meets with new residents to introduce the culinary and hospitality amenities and services.
• Completes and maintains all required logs
• Recruitment of new team members as needed, including interviews
• Maintains provincial compliance standards to ensure successful inspections
• Complete Purchase journals, inventory and monitor proper deliveries of product and supplies

Qualifications And Experience

• Comprehensive food services and housekeeping/laundry knowledge, including focus on quality, production, sanitation, and presentation
• Superior oral and written communication skills
• Leadership experience in food services is required
• Administrative duties knowledge
• OH&S knowledge
• Ability to stand for extended periods of time
• Superior organizational skills with the ability to handle fast paced environment
• Demonstrate the ability to prioritize and problem solve
• Minimum of 2(two) years experience with restaurant or home-cooking Strong background in food services in a residential care setting or hotel
• Exceptional interpersonal skills with peers, residents, visitors, and operational partners

Conditions of Employment

• Clear Vulnerable Sector Check
• Clear Police Information Check
• COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.
• Advanced Food Safe Certification

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