Financial Advisor Jobs

FINANCIAL ADVISOR

OFFICE OF THE REGISTRAR

Hey NorQuester! We're excited to see you consider this opportunity to join our Office of the Registrar team as a Financial Advisor. The Student Financial Aid team is a centralized financial advising group assisting learners from application to graduation.

Reporting to the Team Lead Student Financial Aid, the Financial Advisor provides guidance, information, and options to help students make informed decisions on funding their education, keeping up to date on current internal and external funding options, processes, and policies to provide consistent and accurate information to students.

How You'll Make a Difference

• Advise students on financial related issues including tuition and fees, and account balance.
• Provide general information on tuition and fee deadlines, adds/drops, and withdrawals.
• Assist students with understanding and completion of forms related to funding.
• Connect students with external resources.
• Connect students with Retention Advisors for course planning.
• Confirm course enrolment for student grants.
• Advise students of student loan payment options.
• Understand policies and processes related to funding options, loans, and grants.
• Provide financial counseling to students through one-on-one interactions and group workshops.
• Contact external funders on behalf of students.
• Discuss financial implications when lack of academic progress or course/program withdrawal occurs.
• Provide funding advice, information, and assistance, in person, over the phone and electronically, to applicants and current students.
• Access external government financial systems to assist students with financial application process.
• Follow-up with students regarding funding options and issues as well as application completion.
• Refer applicants to other internal departments including student association and student support services.

What You Bring

• 3+ years experience in student advising or in a student-centred role in a post-secondary setting.
• A post-secondary degree in a relevant discipline.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker you bring

• Must be able to remain calm in demanding situations and appropriately deal with stress resulting from situations.
• Excellent communication skills – both oral and written.
• A positive and professional attitude and the ability to work independently and as a team member is essential.
• Knowledge of PeopleSoft would be an asset.
• Exceptional customer service and interpersonal skills.
• An ability to exercise judgement within established guidelines.

SALARY $53,230 - $69,156 reflective upon what you bring AKA your education and experience. This is a full-time permanent position with immediate participation in our amazing benefit and pension programs.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Our Commitment to Equity, Diversity, and Inclusion

We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

ACCESSIBILITY At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to [email protected].

APPLY TO BECOME A NORQUESTER If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

COMPETITION NUMBER 2023-4130

CLOSING DATE August 13, 2023 at 1159 PM MDT