Field Service Technician - Gta

At Getinge we have the passion to perform

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers – and to save more lives.

Are you looking for an inspiring career? You just found it.

Within the Service department we are looking for…

Field Service Technician

The Field Service Technician for the Surgical Workflow and Infection Control business unit provides preventative maintenance and repair services at the customer’s establishment. This will include working with sterilizers, washers, surgical tables and lights and all other medical devices. They will follow manufacturer’s instructions and utilize knowledge of mechanical, hydraulic, and electronic equipment. They will also actively promote Getinge’s service and equipment offerings.

The Position

This Role Is Responsible For

• Satisfactorily complete all training as required by Getinge training and certification processes, regulatory bodies, and quality systems.
• Establish and maintain positive and cooperative working relationships with customers and all Getinge personnel.
• Perform other related duties as assigned.
• Accurately prepare and submit on schedule all required reports.
• Comply with all health and safety codes and procedures as mandated by Getinge policies, customer requirements and regulatory agencies.
• Maintain expenses and required inventory within guidelines and limits established by the Regional Service Manager.
• Providing preventative maintenance at customer establishments in accordance with established procedures and techniques using proper tools, test equipment and replacement parts.
• Maintain personal competence for meeting job responsibilities through effective use of product information and technical data provided by Getinge and others. Participate in training seminars, meetings and on-the-job training programs. Demonstrate an understanding of and an ability to apply concepts and knowledge obtained from these training and skill development sources.
• Provide services to customers in accordance with the terms, conditions and responsibilities stated in Getinge’s published warranty and maintenance contract policies.

This role will be located in the Greater Toronto Area .

The Ideal Candidate

We are looking for the following experience, knowledge and abilities:

• Ability to travel within Canada and on occasion internationally (Passport Required)
• Basic to intermediate Microsoft Office skills in Excel, Word and Outlook.
• 3-5 years’ relevant business experience including decision making, managing or supervising, and a minimum 3 years’ experience in high volume field service environment.
• Able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
• Valid driver’s License.
• Able to influence others and function effectively in a team selling approach.
• Strong verbal and written communication skills.
• Excellent interpersonal, organizational, communication and listening skills.
• Ensure compliance with governmental regulations and maintaining honesty, integrity and excellent work ethics.
• Demonstrated ability to achieve service quota.
• Capable of managing time and resources within the assigned territory in conjunction with near-term plans to ensure the territory’s objectives are achieved.

About Us 

Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. Our passionate people hold our brand promise ‘Passion for Life’ close to heart. 

If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application and resume. We hope you will join us on our journey to become the world’s most respected and trusted MedTec company.

Benefits At Getinge

At Getinge, we offer a comprehensive benefits package, which includes:

• Wellness initiatives & Health Assistance Resources
• Tuition Reimbursement
• Parental and Caregiver Leave
• Short and Long Term Disability Benefits
• Life Insurance
• Hybrid Work Arrangements (where applicable)
• Registered Pension Plan with company match
• Paid Time Off
• Health, Dental, Vision and Travel insurance benefits

Getinge is an equal opportunity employer Getinge will, at all times, will comply with all applicable human rights and other legislation when considering all qualified applicants for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.