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Customer Service Representative(Remote, Part Time, Full Time)

Company

Carolina Panthers
Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting,Armed Forces,Media and Telecommunications
Expires 2023-08-27
Posted at 9 months ago
Job Description
Customer Service Representative


We are looking for a Customer Service Representative to join our team. The ideal candidate will have a strong understanding of customer service principles and be able to provide excellent customer service to our clients.


Responsibilities


  • Compile and submit reports on customer activity
  • Provide information about products and services to customers
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Resolve customer issues and concerns to the satisfaction of the customer
  • Track and manage customer accounts


Qualifications


  • Familiarity with CRM systems and practices
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to multi-task, set priorities and manage time effectively
  • Proficiency in Microsoft Office Suite
  • High school diploma or GED